Reservation Management

Simplify and Centralize All Your Bookings 

E-Dea R5 Reservation Management centralizes and automates all reservation processes, ensuring real-time control, flexibility, and accuracy. Whether for passengers, vehicles, or freight, the platform simplifies complex workflows, optimizes resource allocation, and enhances the booking experience across all sales channels. 

Key Capabilities 

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Multi-Type Reservations

  • Handle bookings for passengers, vehicles, and freight within a unified system. 

  • Manage complex scenarios: option, multi-leg bookings, group reservations, and stand-by tickets. 

  • Ensure retention with subscriptions 

  • Support multi-operator bookings across connected routes and providers.

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Real-Time Synchronization 

  • Automatically update reservation data across all channels: B2B, B2C websites, mobile apps, and agent portals. 

  • Handle booking traffic with sales channels management. 

  • Prevent overbookings with live inventory synchronization. 

  • Enable immediate confirmation for stand-by or reallocated bookings. 

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Reservation Modifications 

  • Simplify cancellations, amendments, and re-routing processes with automated workflows. 

  • Manage overbooking seamlessly through stand-by lists and priority waitlisting. 

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Customer Profiles and CRM 

  • Create and manage customer profiles for individuals, corporate clients, and freight operators. 

  • Store booking history, preferences, and segmentation (VIP, groups, corporate). 

  • Support contract-based reservations linked to agreements or allotments. 

Key Benefits

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Streamline Booking Processes

Centralize all types of reservations into one system, reducing manual workloads and errors.

Maximize Resource Efficiency

Link reservations to capacity in real time for optimal space utilization. 

Enhance Customer Experience

Deliver seamless booking modifications, confirmations, and personalization. 

Prevent Overbooking

Automate stand-by management and live synchronization across all channels. 

Improve Visibility

Gain real-time insights into booking performance, customer trends, and resource allocation.