Automation and Efficiency

Streamline Operations and Maximize Productivity 

E-Dea R5 Automation and Efficiency eliminates manual effort, accelerates processes, and ensures consistent results through intelligent automation. From online booking to on-site validation with turnstiles, kiosks, and automatic gates, the platform delivers an end-to-end workflow that optimizes operations, reduces wait times, and enhances customer experiences.

Key Capabilities 

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End-to-End Automated Validation Workflow

  • Create a seamless automated check-in and boarding process:

    • Online reservations sync in real time with on-site systems.

    • Self-service kiosks and turnstiles allow passengers and drivers to validate tickets or reservations quickly.

    • Automatic gates manage vehicle access with technologies like ANPR and QR/barcode scanners.

    • Weight-in-motion systems (WIM) for a faster cargo verification.

    • All processes are integrated into the platform for real-time updates and operational consistency.

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Configurable Workflow Rules 

  • Define rules to automate booking workflows, such as confirmations, cancellations, and stand-by management.

  • Automate operational tasks: capacity adjustments, overbooking handling, and priority reallocation.

  • Create workflows tailored to specific conditions (e.g., demand surges or capacity thresholds).

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Task Scheduling and Automation 

  • Automate routine tasks like gate slot assignments, yard movements, and boarding lane allocations.

  • Schedule recurring tasks to reduce manual effort (e.g., system updates, capacity checks).

  • Integrate automated tasks seamlessly with operational systems and notifications.

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Event-Driven Automation 

  • Set event triggers to automate actions based on real-time inputs (e.g., capacity utilization reaching 90%).

  • Trigger notifications for critical workflows, including booking updates, capacity warnings, or gate delays.

  • Enable system-to-system interactions to align operations dynamically as conditions change. 

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Notifications and Alerts 

  • Automate the delivery of real-time notifications to stakeholders for operational updates, booking status, or system thresholds.

  • Configure alerts for critical events like underutilized capacity, delays, or system exceptions.

  • Keep passengers, freight operators, and internal teams informed with instant updates.

Key Benefits

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Increase Efficiency 

Eliminate manual, repetitive tasks with automated workflows and scheduling.

Ensure Accuracy

Use event-driven automation to dynamically adjust operations and reduce errors.

Improve Responsiveness

Automate notifications and triggers to respond instantly to real-time conditions.

Optimize Operations

Streamline booking, capacity, and operational tasks with tailored workflow rules.

Enhance Communication

Deliver instant updates to customers, operators, and internal teams.

Automation and Efficiency seamlessly integrates with Reservation Management, Check-In and Boarding, and Terminal Operations to deliver a fully connected, automated customer journey.