Your Partner for Innovation, Success, and Efficiency
At E-Dea, we enable Ferry, Cruise, and Port operators to streamline operations, enhance customer experiences, and maximize business performance. With over 20 years of experience, our innovative platform and world-class services support your organization’s growth, helping you achieve and exceed your business goals.
In 2024 alone, our clients managed:
49 million
passengers
18 million
vehicles
We combine industry best practices, innovative technology, and professional expertise to ensure your organization thrives in a dynamic and competitive maritime environment.
What We Offer: Value-Added Services
To help you unlock the full potential of our platform, E-Dea offers a suite of professional services designed to support you at every stage – from planning and implementation to user training and ongoing maintenance.
Consulting Services
Our consulting team aligns your people, processes, and technology to your corporate goals, ensuring smooth and successful transformations. With deep industry expertise and proven methodologies, we deliver greater ROI, optimized workflows, and measurable results.
-
Project implementation pre-assessment
Cost and time estimation
Business process assessment, optimization, and automation
Solution architecture analysis and design
IT transformation consulting
System integration and third-party software evaluation
Professional Services
E-Dea’s Professional Services ensure successful deployment and configuration of your platform while addressing your unique business requirements. We combine technical expertise and industry knowledge to deliver results that matter.
-
Project Management and Requirement Analysis
Solution Design, Configuration, and Customization
System Integration and Data Migration
Testing, Tuning, and Performance Assessment
Our Agile implementation methodology accelerates delivery, helping you achieve faster time-to-market and greater returns on investment.
Training Programs
We believe that success begins with trained users. Our training services ensure your team can fully leverage our platform to meet your business goals.
-
Training Courses: On-site, Webex, or at our facilities, tailored to your needs.
Certification Programs (ECPs): Gain industry-wide recognition and master the capabilities of our platform.
With our training, you can:
Optimize the value of your software investment
Reduce total cost of ownership
Drive system adoption and user productivity
Support and Maintenance
We understand the critical role our solutions play in your daily operations. That’s why we offer tailored Support and Maintenance Services to keep your platform running smoothly.
-
Standard Support: Cost-effective access to updates, bug fixes, and expert knowledge.
Premium Support: Enhanced support with higher SLAs, ideal for complex or customized environments.
Premium Plus Support: 24/7 SLA, dedicated engineers, and tailored patching/testing environments.
Solution Enhancement Program (SEP): Ongoing solution updates and yearly release plans aligned with your business needs.
Why Choose E-Dea?
Experience You Can Trust
Over 19 years of delivering mission-critical solutions to leading maritime operators.
End-to-End Expertise
From consulting and implementation to training and support, we ensure your success.
Continuous Innovation
Combining cutting-edge technology with industry best practices to deliver tangible results.
Proven Impact
Streamlining processes, increasing revenue, and reducing costs for operators worldwide.
Driving Innovation Together
At E-Dea, our mission is to empower your business with the tools, insights, and confidence to thrive in a fast-paced industry. Whether you're managing reservations, automating check-in, or optimizing operations, we’re here to help you make it easier, faster, smarter, and more profitable.
Ready to unlock your full business potential?